We try and anticipate the information our attendees need before these events and address many common questions here . If you have any other questions please call or email us at your convenience or phone us at 1-866-566-6340.

• What information will be covered at the Immersion Program?
• Is there a limit to how many people from one dealership can attend?
• Why does it take 3 days to cover this material?
• What is included in the registration fee?
• If I register and am unable to attend what is your cancellation policy?
• What is the registration process?

What information will be covered at the Internet Sales 20 Group?

This is a thorough immersion into the details, process and operations of running a successful Internet or BDC department. It is not a high level overview or a rehash of mini-camp sessions that barely touch on the critical information needed in today's business environment. By reviewing our scheduled program you will get a better ideal of the content covered in the 20 Group.

Is there a limit to how many people from one dealership can attend?

To make this event effective we have to limit the size of the class. We prefer that dealerships do not send more than three attendees to any one event. We will be happy to wait-list team members and if the class has any openings then additional staff can attend.

Why does it take 3 days to cover this material?

The course covers an incredible amount of material including hands on call monitoring, mystery shopping. We will be going into the most advanced Digital Marketing Strategies and tactics on the planet. This is not a time share pitch rather an “Immersion Course”. The instructor Sean V. Bradley is going to try to pack 11 years of experience, knowledge and success into 3 days. We also allow time to review and make sure the attendees understand the material and the underlying strategy that makes this process work so well. View our schedule to understand the depth of information covered.

What is included in the registration fee?

The registration fee covers all course materials and training handouts and a daily Continental breakfast, It also includes a VIP Networking Event at the end of the first day. It does not cover any transportation fees from your location to Philadelphia or the cost of the hotel. Dealerships need to make those arrangements directly.

If I register and am unable to attend what is your cancellation policy?

We recognize that sometimes schedules change. Any cancellation up to 15 days before the event will get a full refund. After that date we can return 50% of the fee or credit the registration fee towards other Dealer Synergy events.

Registrations are transferable and can be used by other dealership staffers. During the final weeks before the event we must commit to the hotel the number of meals and refreshments needed based on our registration list. At that point we are obligated to pay for the meals whether the registrant is there or not.